Tools & Services / We are here for you! / Our emergency service is available for you around the clock

We will make your customers fly. Anytime.

Our emergency service handles short-term ticket issues and rebookings for you.

Who has not experienced this?

Your customers are at the airport, but the shuttle has been cancelled. Now action has to be taken quickly. But something goes wrong.

Our emergency service takes care of issuing tickets with last-minute departures, rebooking as well as revalidation if you have already made a rebooking yourself.

"Picasso Travel's Emergency Service keeps its promise. For many years, we have been able to rely on our business travel customers being helped competently by accomplished professionals in emergency situations outside our own opening hours. Perfect service 365 days a year - that is an enormous relief for us!"


Thomas Osswald, Managing Director at DERPART